Circle Remote — Privacy Policy
Circle POS USA · last updated November 4, 2026
Circle Remote lets Circle dealers and Circle POS USA staff connect to the computers of the stores they support, only after the store presses Allow on that computer.
What we collect
- Account: your email address, name and sign-in details for your Dealer or Circle HQ account.
- Store computers: names and Device IDs of the store computers registered to the companies you support.
- Support log: who started a remote session, to which computer, and when (for security and to answer store questions).
- Device and app identifiers: when Circle Remote runs on a phone, tablet or PC it sends its Device ID (CR-XXXX-XXXX, created by the app), a random install ID, a one-way hash of the device identifier (the original value is never sent), the app version, the device model / OS and the IP address — to keep devices reachable, detect unauthorized copies and let Circle POS suspend misuse.
- Sign-in log: time, account email, app type and IP address of each sign-in.
What we do not collect
- The store's screen, keyboard and mouse data pass through our encrypted relay only while a session is open. They are not recorded or stored.
- No advertising, no selling or sharing of data with third parties, no location tracking, no contacts or photos from your phone.
Security
All traffic is encrypted (HTTPS / WSS). Every session needs the store's approval on the store computer. Sign-in tokens expire, and connection tickets are valid for 60 seconds.
Keeping and deleting data
Account data is kept while your account is active. To delete your account and its data, email info@circleposusa.com from the account's email address — we delete it within 30 days. Support logs are kept up to 1 year.
Contact
Circle POS USA · info@circleposusa.com · circleposusa.com
개인정보 처리방침 (요약)
Circle Remote는 Circle 딜러와 Circle POS USA 직원이, 매장 컴퓨터에서 허용을 누른 경우에만 그 컴퓨터에 원격으로 연결하는 앱입니다.
- 수집: 계정 이메일 · 이름, 담당 매장 컴퓨터 이름 · 기기 ID, 원격 연결 기록(누가 · 언제 · 어느 컴퓨터), 앱이 켜질 때 보내는 기기 ID · 설치 ID · 기기 식별값의 해시(원래 값은 보내지 않음) · 앱 버전 · 기종/OS · IP, 로그인 기록(시각 · 이메일 · 앱 · IP)
- 수집하지 않음: 매장 화면 · 키보드 · 마우스 내용은 연결 중에만 암호화되어 전달되며 저장하지 않습니다. 광고 · 제3자 제공 · 위치 · 연락처 · 사진 없음.
- 삭제 요청: info@circleposusa.com — 30일 안에 삭제합니다.